Epoque World co.,ltd

Address: 2-1-8, Iwamotocho, Chiyoda, Tokyo, Japan
Tel: 81-3-3865-1717
Fax: 81-3-3865-1771
E-mail: office-jpn@epoque-japan.com

Order procedure:
Please touch with office-jpn@epoque-japan.com and we will be back to you for contacting with.

Service work and Returning Product for Service:
If the product you have would be in trouble, products may be returned either directly to Epoque World Co., Ltd Tokyo, Japan or the Dealer where you purchased the equipment.

Befor returning you would contact with us and please get Return Authorization.
When you will return the troubled unit please put invoice showing unit price Zero for repairing and
put memo with the followings.

1. A description of service required or problem
2. Your full name/address/tel/e-mail address/person we will contact with
3. Proof of purchase or warranty
4. Way of shipment to be returned

Return to:
Epoque World Co., Ltd
Service Sec.
2-1-8 Iwamoto-cho Chiyoda Tokyo Japan 101-0032

As soon as we will receive the unit we will be back to you with our formal Repaired Work Report (RWR) for your confirmation whether we will proceed the repair work or not.